Return And Refund Policy

All items purchased on line through Bio Greeno Malaysia are returnable. In the event of any dissatisfaction, you may return it within 14 days from the date of purchase for a full refund. No returns will be accepted after 14 days.

We will pay the return shipping costs if the product is defective or the return is a result of our mistake. Meanwhile, if the item is returned for any other reasons, you are responsible for the return shipping costs.

The product(s) will be inspected upon receipt. All returned product(s) must be in good condition and all packaging (including original invoice) must be in place for a full refund. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product(s) caused by customer. Once we have received your returned product(s), we will credit you in the same manner as your original payment within 30 days of receiving the returned product(s).

Please return your product to the following address:
Bio Greeno Sdn Bhd
58, Jalan Puteri 2/4,
Bandar Puteri,
47100 Puchong,

If you have any enquiry, please email to or call our customer service at +603-8063 7889.